Problem
storEDGE isn’t made for mobile, but storage facility managers don’t live behind a desk.
CUSTOMER QUOTES
“I need for managers and staff or boots on the ground to get notified when things happen...(not just the red task icon).”
“When I access it on my phone, it looks weird..can not navigate nicely.”
“Being able to get text messages and emails and have them alert me through the phone would be incredible!”
RESEARCH
Mobile Needs Insights
Do you have any problems using storEDGE on mobile devices?
How often do you encounter the need for a feature or workflow in storEDGE that is difficult or unsupported on mobile devices?
What are the most common actions you would need to perform on-the-go?
“With after hours issues, I’m not always in front of a PC. Mobile capabilities are a must.”
OPPORTUNITY
Essential functionality optimized for on-the-go.
Take action on tenant accounts from the field: call, text, email, attach media to tenant accounts, and take payments.
Never leave tenants or leads waiting for a response or follow-up actions.
Simplified versions of complex tasks: uploading media to tenant accounts, sending media, calling tenants, complete tasks.
Over the course of a 3-day hackathon, I wireframed the primary flows we identified, then used an existing themeable React component library to quickly create a prototype and specs for engineering. By the end we delivered:
A React native app with foundations for all functionality
Fully functional SMS feature
API for abstracting data from other facility management softwares
The Vision: storEDGE Lite
